Early access
One platform for everything your customers write and call about.
Calls, WhatsApp, Instagram and Messenger — one system that replies, books appointments and keeps your contacts up to date. Eight steps through the real platform.
We go live soon. One WhatsApp message and you hear it first.
01 — Connect
Plug in your channels
WhatsApp, Instagram and Facebook Messenger are connected once — from then on every message lands in the platform. Telegram and TikTok are in preparation.
Brandmize
Channels
Connections
3 of 3 channels connected
Connected · +49 30 1234 56…
Connected · @studio.aurelia
Messenger
Connected · Studio Aurelia
Telegram
SoonComing soon
TikTok
SoonComing soon
More channels
Request an integration
AI auto-reply
Replies across all connected channels
02 — Voice agent
Calls get answered
The voice agent picks up the phone, answers questions and books appointments straight into your calendar. Anyone who hangs up before that still shows up as a contact — flagged for someone to call back.
Voice assistants
Answers calls and books appointments
Reception · Studio Aurelia
GPT-4o · EU · Voice: Lena
Recent calls
+49 151 234 56…
Today, 9:41 AM
“Friday at 2:30 works for me.” · 2:14 min
+49 176 987 65…
Today, 8:12 AM
Hung up after 8 sec · contact created
03 — Chat agent
Replies on every channel
The chat agent knows your services, prices and opening hours — from your website and your documents. You set the tone and the industry, and the language model can run inside the EU. What it doesn't know, it says instead of inventing.
Chat assistant
Set the behaviour and test it right away
Conversation tone
LLM provider
Industry
Answers only from your own sources — otherwise it hands over to the team.
04 — Inbox
Everything in one place
Every conversation from every channel in one view. The AI replies automatically, you read along and take over with a single message. Internal notes stay with the team, handled conversations leave the list.
Brandmize
Sarah M.
Is my appointment tomo…
9:41
2@jonas.k
How much is the treat…
9:02
Elif T.
Thanks, see you Friday!
Yesterday
Sarah M.
WhatsApp · +49 151 234 56…
Internal note
Regular customer — gets the loyalty rate.
05 — CRM
Contacts keep themselves current
Every call and every chat becomes a contact with a history. The AI summarises what it was about and moves the card when an appointment is booked or someone drops out. You only step in when you see it differently.
CRM
Your leads — kept up to date by the AI.
Mara L.
+49 172 445 21…
Asking about microblading prices
@jonas.k
Waiting on a quote for the 3-session package
Unknown
+49 176 987 65…
Missed call — callback pending
Sarah M.
+49 151 234 56…
Confirmed for tomorrow, 2:30 PM
Elif T.
+49 160 332 88…
Friday 11:00, first consultation
Nora B.
+49 157 771 09…
Treatment done, feedback 5/5
06 — Templates
WhatsApp templates, written by AI
Outside the 24-hour window WhatsApp only allows reviewed templates. You describe in one sentence what the message should do — the AI writes the text, the placeholders and the reply buttons, and submits it for review. The category decides the price: reminders and confirmations cost less than promotions.
New template
Meta reviews a template once — after that you can send it any time.
Template name
Language
Category
Marketing
Offers, announcements
Utility
Reminders, confirmations — cheaper
Authentication
One-time codes only
One sentence is enough: “Reminder the day before the appointment.” Text, placeholders and reply buttons come back ready.
Live preview
Your business
Business account
07 — Automations
Messages that send themselves
Confirmation right away, a reminder the day before, a feedback request afterwards — tied to your WhatsApp templates and your calendar. Switched on once, it keeps running.
Automations
Send WhatsApp templates automatically on triggers — no manual work.
Appointment confirmation
Right after booking
Template: appointment_confirm
Appointment reminder
Before the appointment
1 day before · appointment_reminder
Feedback after visit
After the appointment
2 hrs after · feedback_request
08 — Campaigns
WhatsApp marketing you can prove
Send an approved template to a segment — only to contacts who opted in, with a cost estimate before it goes out. Afterwards you see delivered, read and failed per campaign.
Campaigns
An approved template to a segment — only to contacts who opted in.
Autumn offer · loyal customers
412 recipients · 389/412 delivered · Estimated cost: 19.38 EUR
Delivery
New treatment · announcement
128 recipients · completed
See the platform running on your own data.
At launch we connect your channels and train the agents on your business. The waitlist runs on WhatsApp: one message with your company name is all it takes.